Humans Are the Integration Layer
Designing Infrastructure for Bounded Autonomy Introduction A production access request during an incident looks straightforward from far enough away. An identity system can grant a role, a privileged access system can time-limit it, and an audit system can record what happened. The hard part is deciding whether the request should be granted at all. That decision may depend on incident state, service ownership, device posture, data sensitivity, access history, and the current exception policy. In many organizations, those signals live in different systems with different owners and different failure modes. When they cannot be reasoned about together, the person reviewing the request becomes the integration layer. ...