The Accomplishment Spreadsheet

This time of year can be particularly stressful thanks to two words: performance reviews. It’s not that we’ve not done great work, it’s often that we either struggle with articulating the work we’ve done, and sometimes it’s just about remembering it all! If you get asked to do peer reviews, well - you get several times the fun, because you need to remember what work your colleagues did over the year as well as your own. ...

December 7, 2021

A pragmatic approach to endpoint security at MacSysAdmin

A few months back an email popped into my inbox from Patrik Jerneheim asking me if I would like to record a talk for this year’s MacSysAdmin - it took me all of three seconds to reply with “of course!”. I’ve been wanting to give this talk for a long time, and it’s really the product of several years working in close partnership with our security teams. The video can be found at the MacSysAdmin site.

October 11, 2021

Movember 2021

As some of you may know, in 2018 my testicle decided to try to kill me, and in an effort to not let anyone else go through that, for the past three years I’ve been fundraising for Movember. This year is no different. Obviously in November I’ll be shaving off my beard and growing a wonderful mustache (despite what Mrs G says, it is wonderful), but we’ll be starting off this year a little early. The entire Gilbert family (including our 3 year old daughter) will be taking part in The Bubble Run. On October 23rd we will all be running / sliding through the 5K course (or more accurately, I’ll have to carry the smallest Gilbert since she probably can’t see over the bubbles). ...

September 23, 2021

A pragmatic approach to endpoint security

The the past four and a half years I’ve worked on a rapidly expanding fleet, in a very fast moving environment. In that time, I’ve developed a pragmatic approach to security. Standard users do not increase security I used to think standard users were good for security - even at one point calling them essential. Users couldn’t make changes to their devices, which meant that everything was supposed to be in my desired state. In reality what happens is an annoyed user wants to do something and they call the help desk. Eager to unblock the user, the help desk person shoves the admin password in without many (or often, any) questions. ...

January 14, 2021

Installing Rosetta 2 on Apple Silicon Macs

Our bootstrap tool is written in Go, and as of the time I’m writing this, Go doesn’t support building for Apple Silicon Macs. As such, we need to ensure Rosetta 2 is installed for our enrollment process to work. The only problem I had was that we only wanted to run this on Apple Silicon devices - obviously Intel Macs don’t need this. I learned about /usr/bin/arch this morning, which led to the script below: ...

November 13, 2020

Apple Silicon in Enterprise

This weekend I was browsing LinkedIn and I saw an article linked to in Computerworld about how Apple’s new A14 chip would be amazing for enterprise. My initial reaction was surprise, since most enterprises couldn’t care less about the CPU in the device. Of course, battery gains will be welcomed by end users. Improved performance would be nice, but the majority of user’s entire computing experience is their web browser, so local performance for a huge number of people is becoming less relevant. But Apple Silicon will bring in other changes that will (at least initially) introduce new challenges for the use of macOS in the enterprise. ...

September 21, 2020

Making friends with your security team

First off, let’s talk about the elephant in the room: most endpoint engineers do not get on with their security team. You will often hear complaints like Our security team wants us to deploy terrible product X. Product X is destroying our CPUs / causing kernel panics. Security has no idea what they’re doing. Let’s see how we can overcome these issues and work more closely with our security team. ...

August 26, 2020

Managing macOS Profiles with Configuration Management in 2020

macOS 11 has brought two, small on their own, but significant changes to how we are able to manage macOS. Today we’ll talk about the first: Profiles. Background Back in macOS 10.11 El Capitan, Apple introduced System Integrity Protection. This was the first time the root user wasn’t able to do whatever it wanted on macOS - certain files and directories could only be modified by Apple blessed methods (or by disabling or bypassing the protection, but I digress). ...

July 16, 2020

Go for endpoint management

For Mac admins using Python to perform scripting duties, the impending departure of Python 2 from the default install of macOS should be encouraging them to look at alternatives. One option that is probably the easiest, is shipping your own installation of Python 3. This however isn’t without it’s drawbacks. You need to deploy and maintain an entire Python 3 runtime. Tools such as Greg Neagle’s Relocatable Python have made this easier, but it still remains a dependency for any tool you write. Shell and zsh are options for very basic scripts. What about for scripts that need a more advanced language? ...

June 1, 2020

My Perfect VS Code Setup

The role of the traditional Systems Administrator is slowly but surely dying. Clicking on buttons in GUI’s is making way for configuration as code. As such, you text editor is more important than ever. I’ve had several discussions about various setups, so here is mine. For conxtext on my choices, my day to day activities in a text editor are mainly: Terraform Python Puppet Go Configuration file editing (yaml, json etc) Preamble There are a few things that need to be installed before VS Code is functional for me. Firstly, you obviously need VS Code. I also need the following: ...

May 28, 2020